FAQs

What about shipping?

The current turnaround time for the personalized bangles and necklaces is about 2 weeks and free of charge for regular shipping.  Email to see if the kids are in camp, school, or what our schedule is like... Faster shipping is possible but it costs more money, obviously. But relax, go for the free shipping...

Do you need to have a bangle resized, a charm added, or another adjustment made by English? Here is the shipping link to pay for return shipping to you.

Personalized bangles and sizing

The personalized bangles are individually handcrafted and cannot be returned. After you place your order, you'll receive an email asking about what you would like on the bangle and what size it should be. The typical bangle is 8" in inner circumference, but it can be made larger or smaller depending on the person's hand size. While wrist size might seem important, the bangle should fit snugly over the person's hand so it is the hand size that really matters. To get a perfect fit, take a strip of paper, mark 1/4" increments, and tape together.  See what size the hand fits through. It should be a slight struggle to get a bangle over the hand so that it fits comfortably on the wrist. 
If the bangle is a gift, you might want to keep it a surprise :) Therefore, think about the recipient's hand.  If the person has ever joked about having "man hands" (I'm not kidding- I can't tell you how many women describe their hands as such!), you will want to go up to an 8 1/4" or even an 8 1/2". If the person has a small frame or "dainty" hands, you might want to go to a 7 1/2" or a 7 3/4".  I have often said that I can make a bangle smaller, but I can't make it bigger. If you do need me to adjust the size smaller, you can ship it back to me and pay for the return shipping back to you.  I don't mind making one adjustment in sizing a bangle down (one time), but please recognize that this is a favor to you.  This does not mean the bangle is guaranteed to fit.  I'm just trying to make happy customers :)  Please recognize that if you return a bangle to be sized down, I consider it a change order and it moves to the bottom of the priority pile after current orders have been filled.  (So please don't act all demanding and expect it back within 3 days- especially during the beginning of school or when I'm on vacation. And it seems silly to even put this in writing but I can't tell you how demanding some people have been with me resizing their bangles. For free...)  Thank you so much and I look forward to making a wonderful personalized bangle for you!


 

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Trinity School's Spotlight on Art 

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1524 Montana Avenue (at 16th street), Santa Monica, CA 90403

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855.285.6233
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770.645.2050
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facebook.com/summervillerags
706.738.4888
1502 Monte Sano Ave., Augusta, GA 30904

FLORIDA

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thelaughingdoggallery.com
772.234.6711
2910 Cardinal Drive, Vero Beach, FL 32963

KENTUCKY

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omarandelsie
859.231.6627
114 Old Lafayette Avenue, Lexington, KY 40502

NEW YORK

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pinkchicken.com
212.722.9090
1223 Madison Avenue (at E 88th Street), New York, NY 10128

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22 Jordan Street, Skaneateles, NY 13152

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pinkchicken.com
843 793 2082
225 King Street, Charleston, SC 29401